Luxury Auto Service Consultant | Uncapped Earnings & Growth

Chapman Automotive Group; Chandler (AZ); Presencial; USD 72.000 - 88.000; Tempo integral

Benefícios oferecidos por esta vaga

Uncapped Commission

Career growth opportunities

Team-oriented workplace

Employee discounts

Volunteer opportunities

Closed on Sundays

Onsite wellness support

Resumo da vaga

Chapman BMW Chandler in Chandler, AZ is seeking a Service Consultant to be the primary contact for service customers, guiding them through maintenance and repair needs with clear communication and a focus on satisfaction.

You will excel in a fast-paced environment, representing a luxury brand, coordinating with technicians, and delivering accurate estimates while maintaining a professional appearance.

Qualificações

• Minimum 3 years of Service Consultant experience with a luxury automotive brand.
• Strong customer service and relationship-building skills.
• Professional and presentable appearance while representing the company.
• Excellent communication and interpersonal abilities.
• Proven ability to manage time, prioritize tasks, and stay organized.
• Valid driver’s license with a clean driving record.
• Ability to pass a background check and drug screening.

Responsabilidades

• Greet customers in the service drive, confirm scheduled services, and document vehicle concerns.
• Serve as the primary point of contact throughout the service process.
• Explain maintenance needs and technician recommendations in a clear, professional manner.
• Provide repair estimates, obtain customer approvals, and process payments.
• Monitor repair progress and keep customers informed of timelines and costs.
• Coordinate with technicians and internal teams to ensure efficient workflow.
• Build lasting customer relationships through exceptional service and communication.

Conhecimentos

Customer service

Relationship-building

Communication

Time management

Organization

Descrição da vaga

Chapman BMW Chandler in Chandler, AZ is seeking a Service Consultant to be the primary contact for service customers, guiding them through maintenance and repair needs with clear communication and a focus on satisfaction.

You will excel in a fast-paced environment, representing a luxury brand, coordinating with technicians, and delivering accurate estimates while maintaining a professional appearance.