Luxury Auto Service Consultant — Uncapped Earnings & Growth

Chapman Bell Rd. Mazda; Chandler (AZ); On-site; USD 48,000 - 80,000; Full time

Benefits offered by this job

Uncapped commission

Career growth opportunities

Team-oriented workplace

Employee discounts

Volunteer opportunities

Job summary

Chapman BMW Chandler is seeking a Service Consultant to be the primary contact for service customers, guiding them through maintenance and repair needs with clear communication and satisfaction.

The role requires a customer-focused, driven professional with at least 3 years of luxury automotive service experience, strong communication, and a polished appearance. Schedule includes Monday-Saturday; compensation is uncapped with commission potential.

Qualifications

• Minimum 3 years of Service Consultant experience with a luxury automotive brand.
• Strong customer service and relationship-building skills.
• Professional and presentable appearance while representing the company.
• Excellent communication and interpersonal abilities.
• Proven ability to manage time, prioritize tasks, and stay organized.
• Self-motivated with a drive to meet performance goals.
• Valid driver’s license with a clean driving record.
• Ability to pass a background check and drug screening.

Responsibilities

• Greet customers in the service drive, confirm scheduled services, and document vehicle concerns
• Serve as the primary point of contact throughout the service process
• Explain maintenance needs and technician recommendations in a clear, professional manner
• Provide repair estimates, obtain customer approvals, and process payments
• Monitor repair progress and keep customers informed of timelines and costs
• Coordinate with technicians and internal teams to ensure efficient workflow
• Build lasting customer relationships through exceptional service and communication

Skills

Customer service

Communication

Relationship-building

Time management

Job description

Chapman BMW Chandler is seeking a Service Consultant to be the primary contact for service customers, guiding them through maintenance and repair needs with clear communication and satisfaction.

The role requires a customer-focused, driven professional with at least 3 years of luxury automotive service experience, strong communication, and a polished appearance. Schedule includes Monday-Saturday; compensation is uncapped with commission potential.