Luxury Auto Service Advisor - High-Earning Pay Plan

Sloane Toyota Glenside; Devon (PA); On-site; USD 42,000 - 66,000; Full time

Job summary

BMW of Devon, a leading luxury import automobile dealership in Devon, PA, is seeking a Service Advisor to join our team. The ideal candidate will deliver exceptional customer service, explain maintenance value, and drive service sales while maintaining high customer satisfaction in a fast-paced dealership environment.

Responsibilities include reviewing service history, inspecting vehicles, recommending necessary services, and processing warranty repairs in line with warranty specifications.

Qualifications

• Two–Five years' experience as a Service Advisor in a dealership setting.
• Excellent customer service skills with professional attitude.
• Strong sales skills and ability to upsell services.
• Experience in a fast-paced dealership environment.

Responsibilities

• Refer to service history, inspect vehicle, and recommend service to clients.
• Promote the sales of services, parts, maintenance plans, and accessories by thoroughly understanding the product and associated service requirements.
• Administer new and used vehicle warranty repairs in accordance with warranty specifications.
• Deliver exceptional customer service and maintain high customer satisfaction in a dealership setting.

Skills

Customer service

Sales skills

Team player

Communication

Tools

Reynolds Ignite

Xtime

Text2Drive

Job description

BMW of Devon, a leading luxury import automobile dealership in Devon, PA, is seeking a Service Advisor to join our team. The ideal candidate will deliver exceptional customer service, explain maintenance value, and drive service sales while maintaining high customer satisfaction in a fast-paced dealership environment.

Responsibilities include reviewing service history, inspecting vehicles, recommending necessary services, and processing warranty repairs in line with warranty specifications.