Service Advisor

Sloane Automotive; Easttown Township (PA); On-site; USD 52,000 - 78,000; Full time

Job summary

BMW of Devon, a premier luxury automotive dealer in Devon, PA, is hiring a Service Advisor. You will reference service history, inspect vehicles, and recommend maintenance to clients, while promoting service plans, parts, and accessories to meet customer needs.

Ideal candidates bring 2–5 years in a dealership setting, excel in customer service, and have proficiency with Reynolds and Reynolds Ignite, Xtime, and Text2Drive. A strong team player with professional appearance is preferred.

Qualifications

• Two-Five years of experience as a Service Advisor in a dealership setting.
• Excellent customer service skills with a professional attitude.

Responsibilities

• Refer to service history, inspect vehicle, and recommend service to clients.
• Promote services, parts, maintenance plans, and accessories by understanding product/service requirements.
• Administer new and used vehicle warranty repairs per warranty specifications.

Skills

Customer service

Sales skills

Dealership experience

Team player

Tools

Reynolds and Reynolds Ignite

Xtime

Text2Drive

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Devon, PA, US

2 days ago Requisition ID: 1347

BMW of Devon, a leading luxury import automobile dealership, has an opening for a Service Advisor.We have a tremendous team in place already and we are looking to add to it. We offer a very strong, performance-based pay plan that will reward the ideal candidate accordingly!

We offer highly skilled factory trained technician teams, great benefits, outstanding pay plan, and a great place to not just have a job but have a career .

All interviews will be confidential. Sloane BMW of Devon is PA's #1 volume BMW Dealer!

• Essential Role will be helping customers understand the value of maintaining their vehicles.
• Must be able to provide excellent customer service and surpass all our customers’ demands & expectations.

Job Description

• Day to day activities will require applicants to refer to service history, inspect vehicle, and recommend service to clients.
• Promote the sales of services, parts, maintenance plans, and accessories by thoroughly understanding the product and associated service requirements.
• Administer new and used vehicle warranty repairs in accordance with warranty specifications.
• The right individual will have experience in a dealership environment , strong sales skills, and high customer satisfaction scores.

Requirements:

• Two-Five years' experience as a Service Advisor in a dealership settingpreferred
• Team player able to thrive in a fast-paced environment
• Strong understanding of Reynolds and Reynolds Ignite, Xtime, and Text2Drive proficiency a plus
• Excellent customer service skills paired with a professional attitude, appearance and demeanor