Luxury Auto Service Advisor | High Earnings & Growth

Miniofwestchester; City of White Plains (NY); On-site; USD 100,000 - 200,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Sick Time

401(k) Retirement Plan

High earning potential: $100k–$200k

Job summary

BMW of Westchester in White Plains, NY seeks an experienced Service Advisor to be the primary contact for service guests from check-in to delivery. You will coordinate repair orders, recommend maintenance, work with technicians, and strive to exceed guest expectations in a fast-paced, luxury-brand environment.

Competitive pay and full benefits. Requirements include 3+ years BMW service writing or 5+ years luxury automotive service advisory, a valid driver’s license, and excellent communication.

Qualifications

• 3+ years BMW Service Advisor (service writing) experience or 5+ years luxury/high-line automotive service advisor experience.
• Valid driver’s license with a clean driving record.
• Exceptional customer service and relationship-building skills.
• Strong verbal and written communication abilities.
• Excellent organizational and multitasking skills.

Responsibilities

• Serve as the primary point of contact for service customers from check-in to delivery.
• Coordinate repair orders and communicate with technicians.
• Recommend maintenance and repairs to customers and help them make informed decisions.
• Maintain high customer satisfaction in a fast-paced, team-oriented environment.

Skills

BMW service experience

Luxury automotive service

Communication skills

Customer service

Multitasking

DMS: Reynolds & Reynolds

DMS: ERA-IGNITE

Tools

Reynolds & Reynolds

ERA-IGNITE

Job description

BMW of Westchester in White Plains, NY seeks an experienced Service Advisor to be the primary contact for service guests from check-in to delivery. You will coordinate repair orders, recommend maintenance, work with technicians, and strive to exceed guest expectations in a fast-paced, luxury-brand environment.

Competitive pay and full benefits. Requirements include 3+ years BMW service writing or 5+ years luxury automotive service advisory, a valid driver’s license, and excellent communication.