Luxury Apartment Leasing Specialist

Coastal Ridge Real Estate; St. Louis (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Coastal Ridge West Pine Lofts in St. Louis, MO is seeking a Leasing Consultant to join our team and support day-to-day resident interactions.

This full-time role reports to the Property Manager and focuses on delivering exceptional experiences for prospective and current residents while achieving leasing goals. You will greet prospects, provide tours, address objections, and manage inquiries promptly, with a strong emphasis on accuracy, compliance, and customer service.

Qualifications

• High school diploma or equivalent.
• Willingness to obtain licenses/certifications as required by state/local jurisdictions.
• Prior leasing and sales experience preferred; multifamily or student housing a plus.
• Strong computer literacy and ability to learn new systems quickly.
• Familiarity with Entrata, OneSite or RealPage is preferred.
• Intermediate Excel skills are a plus.
• Ability to participate in emergency duties as needed.

Responsibilities

• Contribute to individual and team leasing targets and strive to meet goals.
• Greet, engage, and build rapport with prospective residents.
• Provide property tours highlighting features and benefits.
• Confidently close leases by addressing objections and securing commitments.
• Manage inquiries via phone, email, or in person within 24 hours.
• Enter and maintain lead information in Entrata and follow up with warm outreach.
• Understand site leasing trends and guide prospects toward leasing decisions.
• Maintain office, model units, clubhouse, and common areas in good condition.
• Participate in community marketing, outreach, and resident event planning.
• Guide applicants through the application process and ensure proper lease execution.
• Collect move-in fees and handle paperwork and funds accurately.
• Provide exceptional customer service and process service requests.
• Maintain waitlist updates and communicate with prospects as needed.
• Perform other duties as assigned.

Skills

Leasing experience

Sales experience

Customer service

PM software

Computer literacy

Education

High school diploma

Tools

Entrata

OneSite

RealPage

Excel

Job description

Coastal Ridge West Pine Lofts in St. Louis, MO is seeking a Leasing Consultant to join our team and support day-to-day resident interactions.

This full-time role reports to the Property Manager and focuses on delivering exceptional experiences for prospective and current residents while achieving leasing goals. You will greet prospects, provide tours, address objections, and manage inquiries promptly, with a strong emphasis on accuracy, compliance, and customer service.