Luxury Alterations Specialist — Employee Discount

Saks Fifth Avenue Llc; Beverly Hills (CA); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Medical, vision and dental

Employee discount

401(k) retirement plan

Life and disability insurance

Job summary

Saks Fifth Avenue Llc in Beverly Hills is seeking an Alteration Staff member to join the tailoring team, delivering superior customer service and expert alterations for luxury merchandise.

You will handle fittings, collaborate with the service standards, and uphold policies while maintaining a safe work area; prior high-end tailoring experience is required and benefits include medical, dental, vision, and employee discounts.

Qualifications

• Minimum 3 years’ fitting and tailoring experience in high-end merchandise.

Responsibilities

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and Tailor procedures.
• Ability to utilize expertise to make alterations decisions during customer fittings.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives.
• Ad hoc responsibilities as needed
• A towering strength at winning over an audience with their perspective
• You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization
• Generates a variety of approaches to problem solving including new and novel ideas

Skills

Tailoring experience

Alterations expertise

Leather & fabrics skills

Sewing equipment proficiency

Specialty sewing machines

Knowledge of luxury alterations

High school diploma

Education

High school diploma or equivalent

Tools

Sewing & pressing equipment

Job description

Saks Fifth Avenue Llc in Beverly Hills is seeking an Alteration Staff member to join the tailoring team, delivering superior customer service and expert alterations for luxury merchandise.

You will handle fittings, collaborate with the service standards, and uphold policies while maintaining a safe work area; prior high-end tailoring experience is required and benefits include medical, dental, vision, and employee discounts.