Luxury Alterations Specialist | Expert Fitting

060 SAKS & CO LLC; Florida; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Employee discount

Medical, vision & dental insurance

401(k) retirement plan

Job summary

Saks Fifth Avenue, a premier luxury retailer, seeks an Alteration Staff member to join the tailoring team. You will provide customer service and tailoring expertise during fittings, ensuring premium results across a range of garments.

Requirements include at least 3 years of fitting and tailoring experience with high-end merchandise, plus strong technical skills in luxury fabrics and specialty techniques. A comprehensive benefits package and employee discount accompany this role.

Qualifications

• Minimum 3 years fitting and tailoring experience in high-end merchandise.
• Ability to fit and perform alterations on a wide range of garments.
• Strong technical background in specialty skills such as leather, knits, beading, fine tailoring is desirable.

Responsibilities

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and Tailor procedures.
• Ability to utilize expertise to make alterations decisions during customer fittings.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives.
• Ad hoc responsibilities as needed.
• Demonstrate strength in presenting perspectives to win over an audience.
• Be a respected leader with a track record of results in a large organization.
• Generate multiple approaches to solving problems.

Skills

Fitting & tailoring

Customer service

Attention to detail

Communication

Education

High school diploma or equivalent

Tools

Double-blind machine

Buttonhole machine

Cover-stitch machine

Leather working tools

Job description

Saks Fifth Avenue, a premier luxury retailer, seeks an Alteration Staff member to join the tailoring team. You will provide customer service and tailoring expertise during fittings, ensuring premium results across a range of garments.

Requirements include at least 3 years of fitting and tailoring experience with high-end merchandise, plus strong technical skills in luxury fabrics and specialty techniques. A comprehensive benefits package and employee discount accompany this role.