Luxury Alterations Specialist

060 SAKS & CO LLC; Beverly Hills (FL); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Employee discount

Job summary

Saks Fifth Avenue, a flagship luxury retailer within Exemplar Luxury Group, seeks an Alteration Staff member to join the tailoring team. You will deliver customer service and tailoring expertise during fittings, ensuring precision and luxury standards across high-end garments.

The role emphasizes exceptional customer experience, adherence to policies, and collaboration with the storefront team. A minimum of three years’ experience in tailoring for luxury merchandise is preferred.

Qualifications

• Minimum 3 years’ fitting and tailoring experience in high-end merchandise.
• Ability to fit and perform alterations on a wide range of garments.
• Strong knowledge of specialty skills such as leather, knits, beading, fine tailoring is a plus.

Responsibilities

• Model all Saks Fifth Avenue Customer Service Principles.
• Achieve and exceed individual performance and productivity goals.
• Maintain a high level of customer service by building excellent relationships.
• Follow all Saks Fifth Avenue policies and tailoring procedures.
• Make alterations decisions during customer fittings with expertise.
• Provide an exceptional customer experience and maintain a clean, safe work environment.

Skills

Tailoring experience

Alterations

Sewing machinery

Education

High school graduate

Tools

Double-stitch

Buttonhole

Cover-stitch

Leather work

Job description

Saks Fifth Avenue, a flagship luxury retailer within Exemplar Luxury Group, seeks an Alteration Staff member to join the tailoring team. You will deliver customer service and tailoring expertise during fittings, ensuring precision and luxury standards across high-end garments.

The role emphasizes exceptional customer experience, adherence to policies, and collaboration with the storefront team. A minimum of three years’ experience in tailoring for luxury merchandise is preferred.