Luxury Alterations Specialist — Precision Fitting

Saks Fifth Avenue Llc; New York (NY, FL); Vor Ort; USD 51.000 - 64.000; Vollzeit

Benefits dieser Stelle

Employee discount

Benefits package

Zusammenfassung

Saks Fifth Avenue is seeking an Alteration Staff member to join the tailoring team, delivering customer service and expert alterations for luxury merchandise. The role focuses on precise fitting, exceptional service, and adherence to Saks policies during fittings and repairs.

You will maintain high standards, work with the department to enhance the customer experience, and support company initiatives while ensuring safety and quality across all alterations.

Qualifikationen

• 3+ years fitting and tailoring experience in high-end merchandise
• Able to fit and perform alterations on a wide range of garments
• Strong technical background in leather, knits, beading, and fine tailoring advantageous
• Able to use standard sewing, pressing and spotting equipment
• Experience with specialty machines (double-blind, buttonhole, cover-stitch, leather)

Aufgaben

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a high level of customer service and build excellent relationships.
• Follow Saks Fifth Avenue policies and procedures.
• Follow alteration workroom policies and tailoring procedures.
• Make alteration decisions during customer fittings.
• Ensure an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support store and department initiatives.
• Handle ad hoc responsibilities as needed.
• Demonstrate strength in influencing audiences with perspective.
• Show leadership with a track record of delivering results in a large organization.
• Generate multiple approaches to problem solving with new ideas.

Jobbeschreibung

Saks Fifth Avenue is seeking an Alteration Staff member to join the tailoring team, delivering customer service and expert alterations for luxury merchandise. The role focuses on precise fitting, exceptional service, and adherence to Saks policies during fittings and repairs.

You will maintain high standards, work with the department to enhance the customer experience, and support company initiatives while ensuring safety and quality across all alterations.