Luxury Aesthetics Concierge | Revenue-Driven, High-Impact

Look Lab Med Spa; Scottsdale (AZ); On-site; USD 42,000 - 50,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Exclusive employee pricing on services

Professional development and ongoing培训

Job summary

Look Lab Med Spa in Paradise Valley, AZ seeks a high-performing Patient Concierge to deliver a luxury, seamless patient experience while driving revenue through memberships and skincare recommendations. You’ll be the first and last impression, ensuring every visit feels elevated and personalized.

The role blends hospitality, sales, and operations, requiring strong organization, exemplary communication, and a proactive, self-starting attitude.

Qualifications

• Experience in luxury hospitality, sales, or customer service.
• Strong organizational and multitasking ability.
• Comfortable with scheduling systems, technology, and social media.
• Professional presence and communication skills.

Responsibilities

• Drive revenue through rebooking, memberships, and skincare recommendations.
• Maximize provider schedules by ensuring patients are booked correctly and consistently.
• Create a luxury, personalized experience from arrival to checkout.
• Confidently guide patient decisions with warmth and professionalism.
• Support clinic flow by anticipating needs and keeping the day organized.
• Follow up with patients and leads to maintain momentum and retention; capture content that aligns with the brand.

Skills

Luxury hospitality

Sales

Customer service

Organizational skills

Multitasking

Scheduling systems

Social media

Professional presence

Communication skills

Job description

Look Lab Med Spa in Paradise Valley, AZ seeks a high-performing Patient Concierge to deliver a luxury, seamless patient experience while driving revenue through memberships and skincare recommendations. You’ll be the first and last impression, ensuring every visit feels elevated and personalized.

The role blends hospitality, sales, and operations, requiring strong organization, exemplary communication, and a proactive, self-starting attitude.