Luxury Aesthetic Experience Concierge

LA ViE MD; Los Gatos (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

LA ViE MD is a fast-growing medical spa offering elevated care across four locations. We are hiring a Patient Care Coordinator to be the first and last point of contact for patients, driving sales, coordinating visits, and delivering exceptional service.

This role blends client experience, consultative sales, operations, and marketing to convert leads into appointments and memberships while maintaining strong follow-up with clients. If you are proactive and team-oriented, apply now.

Qualifications

• 2+ years of sales or client service experience, ideally in aesthetics, hospitality, luxury retail, wellness, or other client-facing industries.
• Interest in the aesthetic or wellness industry and curiosity about treatments and skincare.
• Clear, professional communication with clients and team.

Responsibilities

• Drive growth by converting inquiries into consultations and packages.
• Provide a warm, polished experience from check-in to checkout.
• Build relationships with clients to understand motivations and promote services and memberships.
• Coordinate scheduling, follow-ups, and referrals to support patient care and brand goals.
• Support marketing and community outreach to raise brand visibility and opportunities.
• Assist with front desk operations and inventory as needed.

Skills

Sales experience

Client service

Communication

Job description

LA ViE MD is a fast-growing medical spa offering elevated care across four locations. We are hiring a Patient Care Coordinator to be the first and last point of contact for patients, driving sales, coordinating visits, and delivering exceptional service.

This role blends client experience, consultative sales, operations, and marketing to convert leads into appointments and memberships while maintaining strong follow-up with clients. If you are proactive and team-oriented, apply now.