Luxury Patient Concierge: Growth Path & Perks

Look Lab Med Spas; St. Louis (MO); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k) retirement plan

Exclusive employee pricing

Professional development & training

Career growth opportunities

Supportive team culture

Job summary

Look Lab Med Spa, a rapidly growing multi-state med spa, is seeking a Clinic Support professional in Ladue, Missouri. The role focuses on driving revenue, managing schedules, and delivering a luxury patient experience.

You will guide patient decisions, support clinic flow, and follow up with patients and leads, while contributing to a team known for precision, excellence, and internal growth opportunities.

Qualifications

• Experience in luxury hospitality, sales, or customer service preferred.
• Strong organizational and multitasking abilities.
• Comfortable with scheduling systems and social media.
• Professional presence and communication skills.
• High School Diploma Required.
• Some College preferred.

Responsibilities

• Drive revenue through rebooking, memberships, and skincare recommendations.
• Maximize provider schedules and booked patients consistently.
• Create a luxury, personalized experience from arrival to checkout.
• Guide patient decisions with warmth and professionalism.
• Support clinic flow by anticipating needs and staying organized.
• Follow up with patients and leads to maintain momentum.
• Capture content (photos/videos) that aligns with our brand aesthetic.

Skills

Sales

Customer service

Luxury hospitality

Education

High School Diploma

Some College

Job description

Look Lab Med Spa, a rapidly growing multi-state med spa, is seeking a Clinic Support professional in Ladue, Missouri. The role focuses on driving revenue, managing schedules, and delivering a luxury patient experience.

You will guide patient decisions, support clinic flow, and follow up with patients and leads, while contributing to a team known for precision, excellence, and internal growth opportunities.