Luxury Aesthetic Concierge & Patient Advocate

ENSOUL MEDICAL CLINIC

Orchard (NE)

On-site

USD 31,000 - 42,000

Full time

5 days ago
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Benefits offered by this job

Salary: 3,600–4,800 SGD/mo
Performance bonus
Career progression
5-day work week

Job summary

ENSOUL MEDICAL CLINIC is seeking a Patient Service Executive/Consultant for our Singapore aesthetic clinic. The role focuses on building patient relationships, guiding treatment journeys, and delivering a premium patient experience.

Responsibilities include patient support, education on plans/products, front-desk duties, and contributing to clinic growth with integrity. Training is provided; strong service orientation and teamwork are essential.

Qualifications

  • Warm personality and excellent interpersonal skills.
  • Service-driven and organised in a fast-paced environment.
  • Sales confidence with a patient-first mindset.
  • Able to work within a close-knit team culture.

Responsibilities

  • Deliver personalised patient support and follow-ups.
  • Educate patients on treatment plans, skincare products, and procedures.
  • Support clinic growth by recommending suitable treatments without hard selling.
  • Identify patient needs and growth opportunities for services.
  • Assist front desk and manage appointment bookings and inquiries.
  • Create exceptional patient experiences with empathy and professionalism.
  • Handle cashiering and maintain accurate documentation of records.
  • Uphold operational excellence by following SOPs and training juniors.

Skills

Warm personality
Interpersonal skills
Customer service
Organised
Sales confidence
Team player

Job description

ENSOUL MEDICAL CLINIC is seeking a Patient Service Executive/Consultant for our Singapore aesthetic clinic. The role focuses on building patient relationships, guiding treatment journeys, and delivering a premium patient experience.

Responsibilities include patient support, education on plans/products, front-desk duties, and contributing to clinic growth with integrity. Training is provided; strong service orientation and teamwork are essential.

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