Lux Spa Receptionist — Guest Experience Specialist

Four Seasons Hotels and Resorts; Las Vegas (NV); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Accommodation

Dry cleaning

Employee meals

Employee parking

Job summary

Four Seasons Las Vegas is seeking a Spa Receptionist to warmly welcome guests, answer enquiries, and be knowledgeable about treatments, products, and pricing.

You will schedule treatments to maximize time in the schedule, coordinate with the spa team, and ensure an exceptional guest experience. We value an experienced customer service professional who is a willing team player, multi-tasker, and comfortable with telephone and email communications.

Qualifications

• Experienced customer service professional with a passion for service and hospitality.
• Willing team player, accomplished multi-tasker, comfortable with computer systems and communicating over telephone and email.

Responsibilities

• Welcomes guests proactively and handles enquiries.
• Knowledgeable about treatments, products, and pricing, and scheduling.
• Schedules treatments to maximize use of time in the schedule and coordinates with the spa team.

Skills

Customer service

Multi-tasking

Communication skills

Team player

Computer literacy

Job description

Four Seasons Las Vegas is seeking a Spa Receptionist to warmly welcome guests, answer enquiries, and be knowledgeable about treatments, products, and pricing.

You will schedule treatments to maximize time in the schedule, coordinate with the spa team, and ensure an exceptional guest experience. We value an experienced customer service professional who is a willing team player, multi-tasker, and comfortable with telephone and email communications.