Spa Receptionist

Four Seasons Hotels and Resorts; Las Vegas (NV); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Accommodation

Dry cleaning

Employee meals

Employee parking

Job summary

Four Seasons Las Vegas is seeking a Spa Receptionist to warmly welcome guests, answer enquiries, and be knowledgeable about treatments, products, and pricing.

You will schedule treatments to maximize time in the schedule, coordinate with the spa team, and ensure an exceptional guest experience. We value an experienced customer service professional who is a willing team player, multi-tasker, and comfortable with telephone and email communications.

Qualifications

• Experienced customer service professional with a passion for service and hospitality.
• Willing team player, accomplished multi-tasker, comfortable with computer systems and communicating over telephone and email.

Responsibilities

• Welcomes guests proactively and handles enquiries.
• Knowledgeable about treatments, products, and pricing, and scheduling.
• Schedules treatments to maximize use of time in the schedule and coordinates with the spa team.

Skills

Customer service

Multi-tasking

Communication skills

Team player

Computer literacy

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A non-gaming oasis on the iconic Las Vegas strip. Located adjacent to Mandalay Resort & Casino, discover one of the only non-gaming and non-smoking hotels on the Las Vegas Strip. Four Seasons Las Vegas is a tranquil Five Diamond oasis with a Forbes Five-Star Spa and offers the best of both worlds: serenity in a resort-like setting paired with the energy and nightlife of one of the greatest entertainment destinations. Just outside the city, experience close-by natural wonders, including the Grand Canyon and Red Rock National Conservation Area.

On the iconic Las Vegas Strip, the luxurious Four Seasons Hotel Las Vegas, the first AAA Five Diamond property in Las Vegas, reflects the energy and excitement of one of the world’s most vibrant cities.

About the role

The Spa Receptionist is responsible for proactively welcoming guests and dealing with all enquiries, being knowledgeable about treatments, products, and services offered as well as pricing, and scheduling treatments to maximize use of time within the treatment schedule.

What you will do

The Spa Receptionist proactively welcomes guests, is knowledgeable about treatments, products, and services offered as well as pricing, and scheduling.

What you bring

We are looking for an experienced customer service professional with a passion for service and hospitality. You will be a willing team player, accomplished multi-tasker, comfortable with computer systems and communicating over telephone and email.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Complimentary Employee Parking

Schedule & Hours:

• Part-Time Employment

Four Seasons is an Equal Opportunity, Affi ... Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal