Lux Room Service Server – VIP Suites & Perks

Hei Hotels Inc.; Braselton (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Discount hotel stays

Discount spa services

Discount golf

Discount food & beverages

Discount retail

YouDecide program access

Job summary

Chateau Elan Winery and Resort in Braselton, GA is seeking a Room Service Server to provide on-site food and beverage service, ensuring guest satisfaction. The role involves setting up orders, delivering to guest rooms and hospitality suites, and maintaining sanitation standards in a high-end resort environment.

The position emphasizes guest communication, teamwork, and the ability to manage trays and carts, with opportunities for tipping and career growth within the HEI Hotels group.

Qualifications

• Hotel or hospitality experience preferred.
• Ability to lift up to 100 lbs and push carts.
• Ability to carry large trays up to 30 lbs.

Responsibilities

• Set up and deliver all food and beverage orders per guidelines.
• Perform floor sweeps and collect trays to maintain sanitation.
• Arrange VIP amenities and service hospitality suites.
• Complete shift side work per hotel policies and procedures.
• Respond to guest needs and report issues to supervisor.
• Handle cash transactions according to policy.
• Adhere to attendance and scheduling requirements.
• Perform other duties as assigned.

Skills

Guest communication

Verbal communication

Written communication

Physical stamina

Customer service

Job description

Chateau Elan Winery and Resort in Braselton, GA is seeking a Room Service Server to provide on-site food and beverage service, ensuring guest satisfaction. The role involves setting up orders, delivering to guest rooms and hospitality suites, and maintaining sanitation standards in a high-end resort environment.

The position emphasizes guest communication, teamwork, and the ability to manage trays and carts, with opportunities for tipping and career growth within the HEI Hotels group.