Lux Retail Store Director Lead Elite Client Experience

Inside Lvmh; Fort Worth (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Tiffany & Co. Fort Worth is seeking a Store Director to lead store sales and operations, delivering the Tiffany Experience while driving profitability and client loyalty.

The role requires a strong, decisive leader with a track record in luxury retail, talent development, and cross-functional collaboration. Flexible hours including weekends and holidays are expected, with a focus on service excellence.

Qualifications

• Minimum 7–10 years of sales management experience in retail or luxury retail.
• Proven track record in achieving sales goals and driving profitability.
• Flexibility to work non-traditional hours including nights, weekends, and holidays.
• Proven ability to recruit, develop and retain top talent while building client relationships.

Responsibilities

• Lead store sales and operations to meet or exceed sales targets.
• Deliver exceptional client experiences and coach the team to elevate the Tiffany Experience.
• Develop and execute talent plans to build a best-in-class service and selling organization.

Skills

Sales leadership

Retail management

Client relationship management

Team coaching

Education

Bachelor's degree

Gemology coursework (GIA)

Tools

Microsoft Office

POS systems

Job description

Tiffany & Co. Fort Worth is seeking a Store Director to lead store sales and operations, delivering the Tiffany Experience while driving profitability and client loyalty.

The role requires a strong, decisive leader with a track record in luxury retail, talent development, and cross-functional collaboration. Flexible hours including weekends and holidays are expected, with a focus on service excellence.