Luxury Store Director - Elevate Client Experience & Sales

Tiffany & Co.; Fort Worth (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Tiffany & Co. seeks a Store Director to lead the sales and operations of a flagship store in Fort Worth, TX. You will drive the sales plan, mentor the team, and embody the Tiffany Experience on the floor, delivering extraordinary client service.

You will recruit and develop talent, manage guest relations, and ensure brand standards across merchandising, operations and service. This role demands a strong luxury retail background and a passion for excellence.

Qualifications

• Minimum 7–10 years of sales management experience in retail or luxury retail or relevant client related experience (e.g., hospitality).
• Proven track record in sales generation and achieving sales goals.
• Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and market penetration.

Responsibilities

• Lead, develop and support sales and/or operations of a Tiffany store to meet sales and profitability targets.
• Drive client development activity and coach the team to cultivate new and existing clients.
• Model and coach based on client feedback; optimize hospitality and store amenities to create memorable experiences.

Skills

Sales management

Luxury retail

Client development

Team leadership

Education

College degree

GIA coursework

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Visio

POS system

Client tracking systems

Job description

Tiffany & Co. seeks a Store Director to lead the sales and operations of a flagship store in Fort Worth, TX. You will drive the sales plan, mentor the team, and embody the Tiffany Experience on the floor, delivering extraordinary client service.

You will recruit and develop talent, manage guest relations, and ensure brand standards across merchandising, operations and service. This role demands a strong luxury retail background and a passion for excellence.