Lux Retail Sales Support — Flexible Hours & Benefits

Coach; Texas City (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Job summary

Coach is a global fashion house with a long heritage based in New York. We are seeking a Sales Support Associate in the United States to contribute to store success by delivering friendly, efficient service at the cash wrap and keeping the sales floor well organized.

In this role you will welcome clients, assist with product recommendations, handle POS transactions, and support stock management and visual merchandising, while upholding loss prevention standards.

Qualifications

• 1+ years of retail experience, preferably in luxury retail service.
• Knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems and basic computer skills, including iPad/laptop use, Mobile POS and Internet; walkie talkie usage and reading price/product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Fashion trends knowledge

Cash register systems

Basic computer skills

Multitasking

Communication skills

English proficiency

Tools

POS systems

Mobile POS

Job description

Coach is a global fashion house with a long heritage based in New York. We are seeking a Sales Support Associate in the United States to contribute to store success by delivering friendly, efficient service at the cash wrap and keeping the sales floor well organized.

In this role you will welcome clients, assist with product recommendations, handle POS transactions, and support stock management and visual merchandising, while upholding loss prevention standards.