Lux Retail Sales Support—Flexible Schedule

Coach; Indianapolis (IN); On-site; USD 42,981,000 - 55,875,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house, founded in New York, seeking a Sales Support Associate to help drive store success. You will greet clients, operate the POS, and keep the sales floor organized while upholding brand standards.

The role requires strong communication, fashion awareness, and a flexible schedule to cover evenings, weekends, and peak periods. Benefit details reflect U.S. store offerings and policy guidelines.

Qualifications

• 1+ of previous retail experience (cashier/stock/sales) is preferred
• Possesses current knowledge of fashion trends and marketplace competition
• Knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS)
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Excellent communication and customer service skills
• Strong English language proficiency

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance
• Serve as a brand ambassador internally and in the local market; support social media engagement
• Operate POS accurately, maintain cash wrap organization, and handle cash/media according to policy
• Suggest add-on products, promote gift cards, and capture customer information where permitted
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness
• Manage stock levels, replenish sales floor, and execute visual merchandising updates
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed
• Maintain housekeeping standards and adhere to Loss Prevention guidelines

Skills

Customer service

Communication

Cash handling

Retail experience

English proficiency

Job description

Coach is a global fashion house, founded in New York, seeking a Sales Support Associate to help drive store success. You will greet clients, operate the POS, and keep the sales floor organized while upholding brand standards.

The role requires strong communication, fashion awareness, and a flexible schedule to cover evenings, weekends, and peak periods. Benefit details reflect U.S. store offerings and policy guidelines.