Lux Pool Supervisor - Luxury Desert Resort

AMAN Group Sarl; Springdale (UT); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Complimentary meals during shifts

Learning opportunities

Career progression

Resort facilities access

Inclusive team environment

Job summary

Aman Group Sarl is seeking a Pool Supervisor for Amangiri in Utah to oversee daily pool operations and lead the pool and F&B service teams. The role emphasizes delivering exceptional guest experiences within a luxury outdoor resort setting.

Responsibilities include staff training, safety protocol adherence, and coordination with kitchen and engineering teams while maintaining Aman standards and presentation. This is an on-site, full-time position in a premium desert resort environment.

Qualifications

• Previous supervisory experience in a luxury resort, pool, beach club, recreation, or Food & Beverage environment preferred.
• CPR/AED and First Aid certification preferred; TIPS and ServSafe certification required.
• Strong understanding of pool safety standards, sanitation requirements, and emergency procedures.
• Experience managing outdoor operations in varying weather conditions, including extreme heat.
• Knowledge of hospitality platforms such as Micros, SevenRooms, and Opera.
• Strong leadership, conflict resolution, guest recovery, and team development skills.
• Excellent organizational, multitasking, and communication abilities with exceptional attention to detail.
• Ability to lift up to 45 lbs., stand for extended periods, and perform duties requiring bending, lifting, and carrying.

Responsibilities

• Supervise daily pool operations and lead pool attendants and service staff to deliver exceptional guest experiences
• Conduct daily pre-shift meetings, service briefings, and ongoing training
• Monitor grooming, appearance, and professional conduct to ensure compliance with Aman standards
• Maintain expert knowledge of all food and beverage offerings and support team product knowledge development
• Ensure prompt, personalized service while addressing guest requests, concerns, and service recovery needs
• Oversee pool deck cleanliness, organization, cabana readiness, towel inventories, and overall presentation standards
• Coordinate food and beverage service with the kitchen, including communication of special requests and dietary requirements
• Manage daily staffing assignments, scheduling adjustments, and break coverage to support efficient operations
• Ensure compliance with safety procedures, sanitation standards, and emergency response protocols
• Support special events, private functions, and collaboration with Engineering and Housekeeping to maintain pool facilities

Skills

Leadership

Guest service

Communication

Team development

Problem solving

Tools

Micros

SevenRooms

Opera

POS systems

Job description

Aman Group Sarl is seeking a Pool Supervisor for Amangiri in Utah to oversee daily pool operations and lead the pool and F&B service teams. The role emphasizes delivering exceptional guest experiences within a luxury outdoor resort setting.

Responsibilities include staff training, safety protocol adherence, and coordination with kitchen and engineering teams while maintaining Aman standards and presentation. This is an on-site, full-time position in a premium desert resort environment.