Food & Beverage Pool Supervisor - Amangiri

Canyon Land Development I, LP; Utah; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision insurance

Paid time off and holiday entitlement

Complimentary meals during shifts

Learning and development opportunities

Job summary

Aman Group's Amangiri resort in Utah seeks a Pool Supervisor to oversee daily pool operations, lead the pool and F&B service teams, and deliver personalized service in a luxury outdoor setting.

You will ensure safety, cleanliness, and presentation, train staff to Aman standards, and coordinate with kitchen, engineering, and housekeeping to create memorable guest experiences.

Qualifications

• Supervisory experience in luxury resort or high-end F&B preferred.
• CPR/AED and First Aid preferred; TIPS and ServSafe required.
• Strong knowledge of pool safety, sanitation standards.
• Experience managing outdoor operations in varying weather conditions.

Responsibilities

• Oversee daily pool operations and lead pool attendants and service staff.
• Conduct pre-shift meetings and training aligned to LQA standards.
• Monitor grooming, appearance, and professional conduct to Aman standards.
• Maintain knowledge of all food and beverage offerings and support staff product knowledge.
• Ensure prompt, personalized service while addressing guest requests and recovery needs.
• Oversee pool deck cleanliness, towel inventories, and presentation standards.
• Coordinate food and beverage service with the kitchen and dietary requirements.
• Manage staffing assignments, scheduling, and break coverage.
• Ensure compliance with safety procedures and sanitation standards.
• Support special events and collaboration with Engineering and Housekeeping.

Skills

Leadership

Guest service

Training

Communication

Education

CPR/AED First Aid

TIPS

ServSafe

Tools

Micros

SevenRooms

Opera

Job description

Location Overview

Join our team in Amangiri. Blending into untouched red-rock country on over 900 acres of the Colorado Plateau, Amangiri and its satellite, Camp Sarika, reflect dual aspects of this ancient desert landscape. A serene sanctuary, Amangiri's 34 modernist suites, Aman Spa and mesa-embracing pool echo the tranquillity of the canyons. Camp Sarika, with its 10 tented pavilions, answers the region's call to adventure. An unrivalled base for exhilarating expeditions and fireside connection, the camp has its own restaurant, lounge and spa suites.

Role

As Pool Supervisor, you will oversee the daily operation of the resort pool areas, ensuring exceptional guest experiences while maintaining Aman's luxury service standards. You will lead the Pool and Food & Beverage service teams, coordinating daily operations, supporting team development, and ensuring the highest levels of safety, cleanliness, and presentation. This role requires a visible leadership presence, a passion for hospitality, and a commitment to delivering personalized service in a dynamic outdoor luxury resort environment.

Key Responsibilities

• Supervise daily pool operations and lead pool attendants and service staff to deliver exceptional guest experiences
• Conduct daily pre-shift meetings, service briefings, and ongoing training, including LQA service standards
• Monitor grooming, appearance, and professional conduct to ensure compliance with Aman standards
• Maintain expert knowledge of all food and beverage offerings and support team product knowledge development
• Ensure prompt, personalized service while addressing guest requests, concerns, and service recovery needs
• Oversee pool deck cleanliness, organization, cabana readiness, towel inventories, and overall presentation standards
• Coordinate food and beverage service with the kitchen, including communication of special requests and dietary requirements
• Manage daily staffing assignments, scheduling adjustments, and break coverage to support efficient operations
• Ensure compliance with safety procedures, sanitation standards, and emergency response protocols
• Support special events, private functions, and collaboration with Engineering and Housekeeping to maintain pool facilities

Requirements

• Previous supervisory experience in a luxury resort, pool, beach club, recreation, or Food & Beverage environment preferred
• CPR/AED and First Aid certification preferred; TIPS and ServSafe certification required
• Strong understanding of pool safety standards, sanitation requirements, and emergency procedures
• Experience managing outdoor operations in varying weather conditions, including extreme heat
• Knowledge of POS systems and hospitality platforms such as Micros, SevenRooms, and Opera preferred
• Strong leadership, conflict resolution, guest recovery, and team development skills
• Excellent organizational, multitasking, and communication abilities with exceptional attention to detail
• Ability to lift up to 45 lbs., stand for extended periods, and perform duties requiring bending, lifting, and carrying
• Valid driver's license with a clean driving record and ability to meet pre-employment screening requirements
• Flexible schedule with availability to work evenings, weekends, holidays, and peak operational periods

Benefits

• Competitive compensation
• Medical, dental and vision insurance
• Paid time off and holiday entitlement
• Complimentary meals during shifts
• Learning and development opportunities within Aman Group
• Opportunities for internal growth and career progression
• Access to resort facilities and colleague programmes
• Supportive and inclusive team environment
• Unique opportunity to work within a world-renowned luxury hospitality brand

If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to join us on our journey. Since its inception in 1988, Aman Group has strategically evolved, transitioning from a collection of intimate resorts into a pioneering force across the realms of hospitality, residences and experiences including Aman Essentials and Aman Interiors. We invite you to join us in our pursuit of unparalleled service. We believe that the environments and experiences we create can only be brought to life through our people: the heartfelt attention to detail, the welcoming smiles, and the love and passion for creating a sense of belonging. When you join Aman Group, you join a family.