Lux Palm Beach Client Advisor — High-Touch Luxury Retail

Retail for the People; Florida; On-site; USD 39,000 - 63,000; Full time

Benefits offered by this job

Competitive hourly + commission

Wardrobe allowance

Employee discount

Job summary

Retail for the People in Palm Beach invites a Senior Client Advisor to deliver a highly personalized, high-touch experience for a discerning, global clientele during a long-term pop-up at Royal Poinciana Plaza. You will drive strong sales, build lasting client relationships, and convey the brand's refined aesthetic through styling, service, and expert product knowledge.

If you are polished, charismatic, and thrive in luxury retail, join a dynamic team and help shape the brand presence in one of

Qualifications

• 1–2+ years of luxury or premium retail experience, preferably in women’s ready‑to‑wear or multi‑brand boutiques (required)
• Proven ability to drive sales through clienteling, styling, and personalized service
• Strong understanding of client experience standards and foundational retail operations (POS, inventory, cash handling)
• Familiarity with Shopify POS, RFID systems, and Microsoft Office is a plus; comfort learning new systems is essential
• Flexibility to work weekends, evenings, and key trading periods/holidays
• A highly motivated seller who actively builds and maintains a client book through relationship‑building with walk‑ins and private appointments, treating personal sales performance as a core driver of both individual and store success

Responsibilities

• Deliver a refined, intentional, and elevated experience for every client, from first greeting through checkout
• Act as a trusted advisor—listening carefully, offering thoughtful guidance, and curating looks aligned with each client’s lifestyle and wardrobe
• Build loyalty and repeat business through follow‑up, outreach, and personalized clienteling
• Consistently achieve and exceed individual sales, conversion, UPT, and AUR targets
• Proactively identify selling opportunities, including cross‑selling and up‑selling
• Contribute meaningfully to daily, weekly, and monthly store sales goals
• Maintain exceptional standards of product presentation, sizing, and replenishment on the sales floor
• Ensure the store environment reflects the brand’s refined aesthetic at all times
• Share client insights and selling feedback to support merchandising and buying decisions
• Support daily operations including stock receiving, transfers, inventory counts, and fitting room flow
• Adhere to all policies and procedures related to loss prevention, cash handling, and transaction accuracy
• Collaborate closely with store leadership and teammates to create a cohesive, high-performing environment
• This role includes keyholder responsibilities, such as opening and closing procedures and floor leadership, as needed
• Achievement of individual sales, conversion, UPT, and AUR goals
• High levels of client satisfaction, loyalty, and repeat visits
• Strong contribution to overall store performance
• Consistent adherence to brand standards across service, presentation, and operations

Skills

Luxury retail experience

Clienteling

Sales-driven

Relationship building

Styling advice

Tools

Shopify POS

RFID systems

Microsoft Office

Job description

Retail for the People in Palm Beach invites a Senior Client Advisor to deliver a highly personalized, high-touch experience for a discerning, global clientele during a long-term pop-up at Royal Poinciana Plaza. You will drive strong sales, build lasting client relationships, and convey the brand's refined aesthetic through styling, service, and expert product knowledge.

If you are polished, charismatic, and thrive in luxury retail, join a dynamic team and help shape the brand presence in one of