Lux Fashion Sales Support — Flexible Schedule & Growth

Tapestry, Inc.; Orlando (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to contribute to store success through friendly, efficient service at the cash wrap and by maintaining a well-organized sales floor. You will help move product from receipt to sale, assist customers, and act as a brand ambassador in the local market.

Ideal candidates have retail experience, ideally in luxury settings, with knowledge of fashion trends and familiarity with POS systems, iPads, and Mobile POS.

Qualifications

• 1+ of previous retail experience, preferably in luxury retail.
• Knowledge of fashion trends.
• Knowledge of cash registers, basic computer skills (iPad, Mobile POS).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Luxury retail

Cash handling

POS systems

Mobile POS

Tech literacy

Communication

English proficiency

Tools

POS software

iPad

Laptops

Walkie-Talkie

Price sheets

Job description

Coach is seeking a Sales Support Associate to contribute to store success through friendly, efficient service at the cash wrap and by maintaining a well-organized sales floor. You will help move product from receipt to sale, assist customers, and act as a brand ambassador in the local market.

Ideal candidates have retail experience, ideally in luxury settings, with knowledge of fashion trends and familiarity with POS systems, iPads, and Mobile POS.