Lux Dining Support Associate – Premium Hotel Service

Fairmont Hotels & Resorts; New Orleans (LA); On-site; USD 2,066,000 - 3,444,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Employee Dining Program

Career Growth

Job summary

Fairmont New Orleans is seeking a guest-focused server assistant to support the Delmonico Steakhouse and front-of-house team in delivering luxury dining experiences. You will help with greeting guests, delivering courses, and maintaining pristine service areas.

Ideal candidates have prior hospitality or fine-dining exposure, a polished demeanor, and the ability to work flexible evenings, weekends, and holidays in a fast-paced luxury setting.

Qualifications

• Experience in restaurant/hospitality settings preferred.
• Experience in luxury or fine-dining environment preferred.
• Strong English communication and professional demeanor.

Responsibilities

• Maintain knowledge of policies, procedures, and service standards.
• Support servers and front-of-house team to deliver attentive service.
• Greet guests warmly and assist with dining experience.
• Assist with delivering and presenting food and beverages.
• Ensure correct table delivery and proper clearing.
• Maintain cleanliness and proper appearance of tables and stations.
• Coordinate with other departments for smooth service.
• Respond to guest requests and report concerns.
• Adhere to health, sanitation, safety, and hotel requirements.

Skills

Hospitality experience

Fine-dining experience

English communication

Team player

Education

High school diploma or equivalent

Job description

Fairmont New Orleans is seeking a guest-focused server assistant to support the Delmonico Steakhouse and front-of-house team in delivering luxury dining experiences. You will help with greeting guests, delivering courses, and maintaining pristine service areas.

Ideal candidates have prior hospitality or fine-dining exposure, a polished demeanor, and the ability to work flexible evenings, weekends, and holidays in a fast-paced luxury setting.