Lux Concierge & Guest Services – Residential (2nd Shift)

plannedcompanies; New York (NY); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies in Brooklyn is seeking Front Desk Associates and Doormen to welcome tenants, guests, and vendors, ensuring a safe, presentable environment and exceptional service.

The role covers greeting visitors, arranging reservations, coordinating events, guiding around local attractions, and handling mail and access control; candidates should have strong communication, multitasking, and physical capability.

Qualifications

• 3+ years of customer service experience.
• Desire to provide a warm, welcoming greet.
• Excellent written and verbal communication.
• Knowledge of local Brooklyn attractions is a plus.
• Ability to lift up to 50 lbs when needed.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors.
• Schedule reservations at restaurants, hotels, and events.
• Plan and organize on-site events.
• Provide directions to local attractions and services.
• Answer phones and monitor lobby; manage keys and access cards.
• Document and track mail, deliveries, and vendor services.

Skills

Customer service

Guest relations

Communication

Multitasking

Job description

Planned Companies in Brooklyn is seeking Front Desk Associates and Doormen to welcome tenants, guests, and vendors, ensuring a safe, presentable environment and exceptional service.

The role covers greeting visitors, arranging reservations, coordinating events, guiding around local attractions, and handling mail and access control; candidates should have strong communication, multitasking, and physical capability.