Evening Luxury Concierge & Guest Services Lead

Planned Companies; New Brunswick (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Planned Companies is hiring Front Desk Associates and Doormen to warmly greet tenants, guests, and vendors in a New Brunswick, NJ building. You will coordinate reservations, plan events, and guide visitors to local services, ensuring a safe, welcoming experience day after day.

Schedule is Monday–Friday, 3pm–11pm, with hourly pay of $18.50. The role requires strong communication, reliability, and the ability to manage tasks in a fast-paced environment.

Qualifications

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:.
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Skills

Customer service

Communication

Basic computer skills

Local attractions knowledge

Time management

Hospitality mindset

Job description

Planned Companies is hiring Front Desk Associates and Doormen to warmly greet tenants, guests, and vendors in a New Brunswick, NJ building. You will coordinate reservations, plan events, and guide visitors to local services, ensuring a safe, welcoming experience day after day.

Schedule is Monday–Friday, 3pm–11pm, with hourly pay of $18.50. The role requires strong communication, reliability, and the ability to manage tasks in a fast-paced environment.