Luxury Concierge Front Desk – 2nd Shift (Brooklyn)

Planned Companies

New York (NY)

On-site

USD 34,000 - 45,000

Full time

6 days ago

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Benefits offered by this job

Medical, dental, vision

401K with employer match

Job summary

Planned Companies’ Planned Lifestyle Services (PLS) is hiring Front Desk Associates and Doormen to warmly welcome tenants, guests and vendors in a Brooklyn building. You will greet arrivals, manage access, and support personalized experiences while coordinating reservations and events.

We seek candidates with 3+ years of customer service, strong communication, and the ability to multitask and lift up to 50 lbs.

Qualifications

3+ years of customer service experience.
Desire and passion to provide a warm and welcoming hello to everyone.
Excellent written and verbal communication and basic computer skills.
Knowledge of local attractions and establishments.
Polite, friendly, self-assured and able to multitask with good time-management.
Ability to lift up to 50lbs when needed.

Responsibilities

Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
Develop and maintain relationships with tenants to provide individualized experiences.
Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
Planning and organizing on-site events.
Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
Document, secure and track mail, deliveries, and vendor services at designated areas.
Answer telephones, monitor lobby as well as maintain and control keys & access cards.