LTSS Case Manager – Travel & Field-Based Care Coordination

ISHE; Alamosa, Northern (CO, KY); Hybrid; USD 37,000 - 55,000; Full time

Job summary

UnitedHealth Group is seeking a Case Manager for LTSS in Colorado. The role involves intake, assessment, development of support plans, and ongoing case management with a focus on confidentiality and compliance. Significant local travel is required to meet members and providers.

Responsibilities include quarterly and six‑month contacts, annual reassessments, and monitoring service delivery per the PAR. Travel within the assigned counties is expected, with comprehensive benefits and on-site work

Qualifications

• Bachelor's degree in human behavioral science fields.
• 5+ years of LTSS experience or a combination of education and LTSS experience.
• 1+ years of MS Office experience.

Responsibilities

• Intake/screening/referral, assessment/reassessment, development of support plans and ongoing case management.
• Maintain confidentiality and adhere to the CMA policies and participant rights.
• Conduct quarterly monitoring contacts and required face-to-face visits every six months to update assessments and plans.
• Complete annual new assessments and any additional assessments as needed.
• Monitor service delivery per the Support Plan and PAR; ensure timely, accurate documentation.
• Attend CMA-provided trainings and agency in-service sessions; comply with CMA Contract requirements.

Skills

Local residency near Alamosa

Reliable transportation

Willingness to travel up to 50%

Education

Bachelor's degree in human behavioral sciences

Combination of education and LTSS experience

Tools

MS Office (Word, Excel, Outlook)

Job description

UnitedHealth Group is seeking a Case Manager for LTSS in Colorado. The role involves intake, assessment, development of support plans, and ongoing case management with a focus on confidentiality and compliance. Significant local travel is required to meet members and providers.

Responsibilities include quarterly and six‑month contacts, annual reassessments, and monitoring service delivery per the PAR. Travel within the assigned counties is expected, with comprehensive benefits and on-site work