LTSA Service Manager — Outage Planning & Field Ops

Mitsubishi Power Americas; Orlando (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Excellent medical, dental, vision & 4o

401K matching

Tuition reimbursement

Paid vacation and holidays

Professional development programs

Employee recognition programs

Job summary

Mitsubishi Power Americas is seeking a LTSA Service Manager to lead the planning, execution, and management of service scopes for customer contracts—including Long Term Service Agreements, maintenance agreements, and transactional services. This role requires strong leadership, technical acumen, and the ability to manage complex field service operations with minimal supervision.

This will require a high level of collaboration with internal support teams and our customers to plan and implement

Qualifications

• Bachelor’s degree in Mechanical Engineering or equivalent.
• 5+ years of power generation field service experience.
• Strong technical experience with gas turbines, generators and steam turbines.
• Proficient in budgeting, scheduling, and technical documentation.
• Experience with outage planning using MS Project or Primavera P6.
• Understanding of OSHA safety regulations and practices.
• Project management experience delivering high-value projects.
• Strong communication, leadership and problem-solving skills.
• Familiarity with Office suite, CRM, and SharePoint; Power BI is a plus.

Responsibilities

• Demonstrates core competencies: action oriented, change champion, customer-focused, ownership.
• Lead cross-functional planning of outages and service events for execution.
• Manage project budgets, schedules, and cost controls.
• Coordinate field service operations including tool and supplier management.
• Interface with customers to ensure contract compliance and satisfaction.
• Support warranty resolution, parts logistics, and quality system implementation.
• Track cross-functional planning efforts for outage event planning and logistics.
• Maintain information in systems used across the company for outage planning.
• Contribute to process improvement and departmental goals.
• Communicate effectively with management with timely reporting.

Skills

Leadership

Communication

Budgeting

Project management

Problem solving

Education

Bachelor's degree in Mechanical Engineering

Tools

Microsoft Project

Primavera P6

Power BI

CRM

SharePoint

Microsoft Office

Job description

Mitsubishi Power Americas is seeking a LTSA Service Manager to lead the planning, execution, and management of service scopes for customer contracts—including Long Term Service Agreements, maintenance agreements, and transactional services. This role requires strong leadership, technical acumen, and the ability to manage complex field service operations with minimal supervision.

This will require a high level of collaboration with internal support teams and our customers to plan and implement