LTL Service Center Lead: Dispatch, Delivery & Team Growth

CrossCountry Freight Solutions, Inc. DBA CCFS; San Antonio (TX); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

Biweekly Pay

Paid Holidays

Volunteer Time Off

Wellness Time Off

Job summary

CrossCountry Freight Solutions, a leader in the LTL industry, seeks a Service Center Manager in San Antonio, TX. You will direct a team to deliver on-time pickups and deliveries, streamline dispatching, and drive continuous improvement to customer satisfaction.

This exempt, full-time role reports to the Director of Regional Operations, with a salary of $75,000–$85,000 depending on skills. Our benefits include medical, dental, vision, life insurance, a 401(k) plan, PTO and holidays, with

Qualifications

• Minimum of five years’ experience in LTL Operations or a comparable leadership role.
• Strong leadership and team-building skills.
• Excellent interpersonal, organizational, and communication (written and verbal) skills.

Responsibilities

• Assist with planning, implementing and overseeing the work of staff to ensure efficiency and compliance.
• Monitor and direct all dispatching activities, including tracking, routing, and dispatching transportation vehicles.
• Implement changes to transportation services, policies, or scheduling as needed.
• Coach team members to develop talent and improve performance.
• Produce high levels of service, including on-time pickup and delivery.
• Improve productivity and optimize labor spend.

Skills

Leadership

Team Building

Dispatch Oversight

Customer Service

Problem Solving

Job description

CrossCountry Freight Solutions, a leader in the LTL industry, seeks a Service Center Manager in San Antonio, TX. You will direct a team to deliver on-time pickups and deliveries, streamline dispatching, and drive continuous improvement to customer satisfaction.

This exempt, full-time role reports to the Director of Regional Operations, with a salary of $75,000–$85,000 depending on skills. Our benefits include medical, dental, vision, life insurance, a 401(k) plan, PTO and holidays, with