LTL Service Center Manager – Lead & Optimize Ops

CrossCountry Freight Solutions, Inc. DBA CCFS; Colorado; On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401(k) Plan

Uniform Incentive

Paid Holidays

Paid Personal Time-Off

Job summary

CrossCountry Freight Solutions, Inc. DBA CCFS in Durango, CO, seeks a Service Center Manager to direct a team toward top customer satisfaction and on-time delivery. The role emphasizes streamlining processes and improving efficiency, with competitive compensation.

You will lead planning, dispatch operations, and personnel coaching while maintaining high service levels and productivity. This exempt, full-time position reports to the Director of Regional Operations.

Qualifications

• Minimum of five years' experience in LTL Operations or comparable leadership role.
• Strong leadership and team-building skills.
• Effective organizational and multitasking skills.
• Well-developed interpersonal skills.
• Ability to get along with diverse personalities.
• Excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.
• Extensive knowledge of the principles, procedures, and best practices in the industry.
• Valid Class A CDL preferred.

Responsibilities

• Assists with planning, implementing and overseeing the work of staff members to ensure efficiency and compliance.
• Monitor and direct all dispatching activities, including tracking, routing, and dispatching transportation vehicles.
• Implement changes to transportation services, policies, or scheduling as needed.
• Coach team members to develop talent.
• Produce high levels of service, including on-time pickup and delivery.
• Produce high level of productivity and optimal levels of labor spend.

Skills

Leadership

Team-building

Communication skills

Organizational skills

Multitasking

Interpersonal skills

Decision-making

CDL preferred

Job description

CrossCountry Freight Solutions, Inc. DBA CCFS in Durango, CO, seeks a Service Center Manager to direct a team toward top customer satisfaction and on-time delivery. The role emphasizes streamlining processes and improving efficiency, with competitive compensation.

You will lead planning, dispatch operations, and personnel coaching while maintaining high service levels and productivity. This exempt, full-time position reports to the Director of Regional Operations.