LTC Pharmacy Technician | Order Entry - Mid Shift - Remote

MChest; Town of Texas (WI); Hybrid; USD 48,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Medical, Dental and Vision

Short-Term disability

Critical Illness

Life Insurance

Job summary

MChest LTC Pharmacy in Texas seeks a Full Time Pharmacy Technician for a mid-shift remote role. You will triage and enter Rx orders, manage high-volume workflows, and support timely processing in a busy LTC setting.

Required are an active Texas State Board of Pharmacy Registration and 1 year of high-volume order entry, plus experience with LTC operations. Training is provided and shift differential pay applies.

Qualifications

• Unblemished TSBP Pharmacy Technician Registration in good standing.
• One year of high-volume order entry experience.
• Experience in Long Term Care pharmacy.
• Must be able to learn and use new software.

Responsibilities

• Triage incoming Rx orders and enter accurately.
• Process refills and 3rd party insurance claims.
• Coordinate pharmacy inquiries and resolve issues.
• Outreach to retail pharmacies and delivery services.
• Maintain confidentiality and HIPAA compliance.

Skills

Order entry

High-volume processing

Pharmacy support

Education

High school diploma or equivalent

Texas State Board of Pharmacy Registration

Tools

Framework

Docutrack

ECM

Job description

Position:

LTC Pharmacy Technician | Order Entry - Mid Shift - Remote

Location:

Remote, TX

Job Id:

315

# of Openings:

1

Texas based LTC Pharmacy is seeking a Full-Time Pharmacy Technician to become a part of our Pharmacy team!

We are seeking a dedicated Pharmacy Technician who thrives in a fast-paced, high-volume environment with minimal supervision. If you’re driven, detail-oriented, and ready to take initiative while juggling multiple priorities, we want you on our team.

Schedule:

Full Time: Monday thru Friday 1 pm - 12 am

*Day(s) off occur during the week when working Saturday / Sunday

*** This position is eligible for shift differential pay

Note

Must be agreeable to a modified schedule during training, regular schedule will resume once training is complete

Responsibilities:

• Triage incoming Rx orders.
• Accurately enter Rx orders according to pharmacy workflow and delivery cut-off times.
• Process refills as requested.
• Process 3rd party claims adjudication (insurance claims rejections).
• Coordinate and triage all pharmacy inquiries (i.e. phone, fax, correspondence, electronic media) and resolve all customer issues; ensuring accurate information is provided.
• Outreach to Retail Pharmacies and delivery service to coordinate filling of medications in between scheduled pharmacy deliveries.
• Resolve customer complaints in a timely, accurate and professional manner.
• Provide customers with resources or additional information.
• Navigate across multiple computer systems to respond to questions from external and/or internal partners.
• Constantly meet established productivity requirements, schedule adherence and quality standards.
• Handle incoming and outgoing calls related to prescription orders, refills, and patient inquiries.
• Verify and input prescription information accurately into the pharmacy system.
• Assist patients and healthcare providers with medication-related questions and provide clear, professional guidance.
• Work closely with pharmacists and other technicians to ensure timely and accurate prescription processing.
• Maintain a high level of accuracy when collecting and documenting patient information.
• Monitor order statuses, provide updates, and resolve any issues that may arise with prescriptions or shipments.
• Ensure compliance with all pharmacy laws, regulations, and company policies
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Other duties as assigned.

Required Qualifications

• Unblemished TSBP Pharmacy Technician Registration in good standing
• One (1) year of high-volumeorder entryrequired
• Experience in Long Term Care pharmacy
• Must be able to demonstrate a working knowledge of a PC and be able to learn and use new software

Preferred Qualifications

• Experience with Framework, Docutrack or ECM preferred

Job Type:

Full Time

Benefits:

• 401(k)
• 401(k) matching
• Medical, Dental and Vision
• Short-Term disability
• Critical Illness
• Life Insurance

Education:

High school or Equivalent (Preferred)

License/Certification:

• Texas State Board of Pharmacy Registration (Required)