LTC Pharmacy Technician - Order Entry - Remote

MChest; Town of Texas (WI); Remote; USD 24,000 - 25,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Medical, Dental and Vision

Short-Term disability

Critical Illness

Accident Insurance

Life Insurance

Job summary

MChest in Texas is seeking a Full-Time Pharmacy Technician to join our remote pharmacy team. The role involves triage, entering Rx orders, processing refills, and coordinating with pharmacists to ensure accurate prescription processing.

Ideal candidates hold active Texas State Board of Pharmacy Technician Registration, one year of high-volume entry, and experience in Long Term Care pharmacy. This is a remote position open to Texas residents only with a Monday–Friday schedule and rotating

Qualifications

• Active Texas State Board of Pharmacy Technician Registration is required.
• One year of high-volume order entry experience.
• Experience in Long Term Care pharmacy.

Responsibilities

• Triage incoming Rx orders.
• Enter Rx orders accurately according to workflow and delivery cut-off times.
• Process refills as requested.
• Handle 3rd party claims adjudication (insurance rejections).
• Coordinate and triage all pharmacy inquiries and resolve issues.
• Outreach to Retail Pharmacies and delivery service to coordinate filling of medications.
• Resolve customer complaints in a timely, accurate and professional manner.
• Provide customers with resources or additional information.
• Navigate multiple computer systems to respond to questions from partners.
• Maintain productivity, adherence to schedule and quality standards.

Education

High school or Equivalent

Job description

Job description

Texas-based Long-Term Care Pharmacy is seeking a Full-Time Pharmacy Technician to become a part of our Pharmacy team!

We are seeking a dedicated Pharmacy Technician who thrives in a fast-paced, high-volume environment with minimal supervision. If you're driven, detail-oriented, and ready to take initiative while juggling multiple priorities, we want you on our team.

Schedule:

Full Time: Monday thru Friday 10 am - 7 pm

• Rotating Saturday & Sunday schedule (every other week)
• Days off occurs during the week when working Saturday & Sunday
• Note: Must be agreeable to a modified schedule during training, regular schedule will resume once training is complete

Pay Range:

• Pharmacy Technician II: ($17.59 - $18.49/ hr based on experience)

This is a fully remote position open to Texas residents only. Applicants must hold an active Texas State Board of Pharmacy Technician Registration in good standing.

Responsibilities:

• Triage incoming Rx orders.
• Accurately enter Rx orders according to pharmacy workflow and delivery cut-off times.
• Process refills as requested.
• Process 3rd party claims adjudication (insurance claims rejections).
• Coordinate and triage all pharmacy inquiries (i.e. phone, fax, correspondence, electronic media) and resolve all customer issues; ensuring accurate information is provided.
• Outreach to Retail Pharmacies and delivery service to coordinate filling of medications in between scheduled pharmacy deliveries.
• Resolve customer complaints in a timely, accurate and professional manner.
• Provide customers with resources or additional information.
• Navigate across multiple computer systems to respond to questions from external and/or internal partners.
• Constantly meet established productivity requirements, schedule adherence and quality standards.
• Handle incoming and outgoing calls related to prescription orders, refills, and patient inquiries.
• Verify and input prescription information accurately into the pharmacy system.
• Assist patients and healthcare providers with medication-related questions and provide clear, professional guidance.
• Work closely with pharmacists and other technicians to ensure timely and accurate prescription processing.
• Maintain a high level of accuracy when collecting and documenting patient information.
• Monitor order statuses, provide updates, and resolve any issues that may arise with prescriptions or shipments.
• Ensure compliance with all pharmacy laws, regulations, and company policies
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Other duties as assigned.

Required Qualifications

• Unblemished TSBP Pharmacy Technician Registration in good standing
• One (1) year of high-volume order entry required
• Experience in Long Term Care pharmacy
• Must be able to demonstrate a working knowledge of a PC and be able to learn and use new software

Preferred Qualifications

• Experience with Framework, Docutrack or ECM preferred
• Remote work

Job Type:

Full Time

Benefits:

• 401(k)
• 401(k) matching
• Medical, Dental and Vision
• Short-Term disability
• Critical Illness
• Accident Insurance
• Life Insurance

Education:

High school or Equivalent (Preferred)

License/Certification:

• Texas State Board of Pharmacy Registration (Required)
• Driver's License (Preferred)

Work Location:

Remote