LTC Pharmacy Technician - Order Entry | Remote

M Chest Pharmacy; Texas; Remote; USD 23,000 - 25,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Medical, Dental and Vision

Short-Term disability

Critical Illness

Accident Insurance

Life Insurance

Job summary

M Chest Pharmacy is seeking a full-time Pharmacy Technician for a remote role serving Texas residents. The position emphasizes fast-paced, high-volume order entry and accurate prescription processing, with supervision as needed.

The successful candidate will triage orders, handle refills, process insurance claims, and coordinate communications across multiple teams while maintaining HIPAA compliance and high accuracy.

Qualifications

• Active Texas State Board of Pharmacy Technician Registration in good standing.
• 1 year of high-volume order entry experience.
• Experience in Long Term Care pharmacy preferred.
• Working knowledge of a PC and ability to learn new software.

Responsibilities

• Triage incoming Rx orders.
• Enter Rx orders accurately per workflow and cut-off times.
• Process refills as requested.
• Process 3rd party claims adjudication (insurance rejections).
• Coordinate pharmacy inquiries and resolve customer issues.
• Outreach to Retail Pharmacies and delivery services to coordinate filling of medications.
• Maintain HIPAA confidentiality and ensure compliance with regulations.
• Support pharmacists and other technicians to ensure timely processing.

Skills

High-volume order entry

Long Term Care pharmacy

PC software proficiency

Education

High school or equivalent

Tools

Framework

Docutrack

ECM

Job description

Job Description

Texas-based Long-Term Care Pharmacy is seeking a Full-Time Pharmacy Technician to become a part of our Pharmacy team!

We are seeking a dedicated Pharmacy Technician who thrives in a fast-paced, high-volume environment with minimal supervision. If you’re driven, detail-oriented, and ready to take initiative while juggling multiple priorities, we want you on our team.

Schedule

Full Time: Monday thru Friday 10 am - 7 pm

• Rotating Saturday & Sunday schedule (every other week)
• Days off occurs during the week when working Saturday & Sunday

Note: Must be agreeable to a modified schedule during training, regular schedule will resume once training is complete

Pay Range

Pharmacy Technician II: ($17.59 - $18.49/ hr based on experience)

This is a fully remote position open to Texas residents only. Applicants must hold an active Texas State Board of Pharmacy Technician Registration in good standing.

Responsibilities

• Triage incoming Rx orders.
• Accurately enter Rx orders according to pharmacy workflow and delivery cut-off times.
• Process refills as requested.
• Process 3rd party claims adjudication (insurance claims rejections).
• Coordinate and triage all pharmacy inquiries (i.e. phone, fax, correspondence, electronic media) and resolve all customer issues; ensuring accurate information is provided.
• Outreach to Retail Pharmacies and delivery service to coordinate filling of medications in between scheduled pharmacy deliveries.
• Resolve customer complaints in a timely, accurate and professional manner.
• Provide customers with resources or additional information.
• Navigate across multiple computer systems to respond to questions from external and/or internal partners.
• Constantly meet established productivity requirements, schedule adherence and quality standards.
• Handle incoming and outgoing calls related to prescription orders, refills, and patient inquiries.
• Verify and input prescription information accurately into the pharmacy system.
• Assist patients and healthcare providers with medication-related questions and provide clear, professional guidance.
• Work closely with pharmacists and other technicians to ensure timely and accurate prescription processing.
• Maintain a high level of accuracy when collecting and documenting patient information.
• Monitor order statuses, provide updates, and resolve any issues that may arise with prescriptions or shipments.
• Ensure compliance with all pharmacy laws, regulations, and company policies
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Other duties as assigned.

Required Qualifications

• Unblemished TSBP Pharmacy Technician Registration in good standing
• One (1) year of high-volume order entry required
• Experience in Long Term Care pharmacy
• Must be able to demonstrate a working knowledge of a PC and be able to learn and use new software

Preferred Qualifications

• Experience with Framework, Docutrack or ECM preferred
• Remote work

Job Type

Full Time

Benefits

• 401(k)
• 401(k) matching
• Medical, Dental and Vision
• Short-Term disability
• Critical Illness
• Accident Insurance
• Life Insurance

Education

High school or Equivalent (Preferred)

License/Certification

• Texas State Board of Pharmacy Registration (Required)
• Driver's License (Preferred)

Work Location

Remote