LTC Pharmacy Technician - Order Entry - Mid Shift - Remote

MChest; Town of Texas (WI); Remote; USD 28,000 - 39,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Medical, Dental and Vision

Short-Term disability

Critical Illness

Accident Insurance

Life Insurance

Job summary

Texas LTC Pharmacy is seeking a dedicated Pharmacy Technician to join our remote team and support high-volume prescription processing for a long-term care audience. You will triage orders, enter prescriptions accurately, process refills, and handle insurance adjudications while maintaining HIPAA compliance.

The role is full-time, with a 1 pm–12 am schedule, rotating weekends, and training that gradually transitions to regular hours. Collaboration with pharmacists and other staff is essential.

Qualifications

• Unblemished TSBP Pharmacy Technician Registration in good standing.
• One year of high-volume order entry experience.
• Experience in Long Term Care pharmacy.
• Proficient with PC and learning new software.

Responsibilities

• Triage and process Rx orders according to workflow and cut-off times.
• Enter Rx orders accurately and handle refills as requested.
• Process 3rd party insurance adjudications and handle rejections.
• Coordinate pharmacy inquiries via phone, fax, or electronic means.
• Communicate with Retail Pharmacies and delivery services to coordinate fillings.
• Maintain HIPAA compliant patient confidentiality and data accuracy.
• Monitor order statuses and update customers on shipments.
• Work closely with pharmacists and other technicians to ensure timely processing.
• Ensure compliance with pharmacy laws, regulations and company policies.
• Handle inquiries and resolve customer issues professionally.

Skills

High-volume order entry

Healthcare customer service

Attention to detail

HIPAA knowledge

Education

High school diploma or equivalent

Tools

Docutrack

ECM

Framework

Job description

Job description

Texas based LTC Pharmacy is seeking a Full-Time Pharmacy Technician to become a part of our Pharmacy team!

We are seeking a dedicated Pharmacy Technician who thrives in a fast-paced, high-volume environment with minimal supervision. If you're driven, detail-oriented, and ready to take initiative while juggling multiple priorities, we want you on our team.

Schedule

Full Time: Monday thru Friday 1 pm - 12 am

• Rotating weekends
• Day(s) off occur during the week when working Saturday / Sunday

This position is eligible for shift differential pay

Note

Must be agreeable to a modified schedule during training, regular schedule will resume once training is complete

Responsibilities

• Triage incoming Rx orders.
• Accurately enter Rx orders according to pharmacy workflow and delivery cut-off times.
• Process refills as requested.
• Process 3rd party claims adjudication (insurance claims rejections).
• Coordinate and triage all pharmacy inquiries (i.e. phone, fax, correspondence, electronic media) and resolve all customer issues; ensuring accurate information is provided.
• Outreach to Retail Pharmacies and delivery service to coordinate filling of medications in between scheduled pharmacy deliveries.
• Resolve customer complaints in a timely, accurate and professional manner.
• Provide customers with resources or additional information.
• Navigate across multiple computer systems to respond to questions from external and/or internal partners.
• Constantly meet established productivity requirements, schedule adherence and quality standards.
• Handle incoming and outgoing calls related to prescription orders, refills, and patient inquiries.
• Verify and input prescription information accurately into the pharmacy system.
• Assist patients and healthcare providers with medication-related questions and provide clear, professional guidance.
• Work closely with pharmacists and other technicians to ensure timely and accurate prescription processing.
• Maintain a high level of accuracy when collecting and documenting patient information.
• Monitor order statuses, provide updates, and resolve any issues that may arise with prescriptions or shipments.
• Ensure compliance with all pharmacy laws, regulations, and company policies
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Other duties as assigned.

Required Qualifications

• Unblemished TSBP Pharmacy Technician Registration in good standing
• One (1) year of high-volume order entry required
• Experience in Long Term Care pharmacy
• Must be able to demonstrate a working knowledge of a PC and be able to learn and use new software

Preferred Qualifications

• Experience with Framework, Docutrack or ECM preferred
• Remote work

Job Type

Full Time

Benefits

• 401(k)
• 401(k) matching
• Medical, Dental and Vision
• Short-Term disability
• Critical Illness
• Accident Insurance
• Life Insurance

Education

High school or Equivalent (Preferred)

License/Certification

• Texas State Board of Pharmacy Registration (Required)
• Driver's License (Preferred)

Work Location

Remote