LTC Field Specialist: Specialty Account Manager

Axsome Therapeutics, Inc.; Richmond (VA); On-site; USD 120,000 - 185,000; Full time

Benefits offered by this job

Annual bonus

Equity

Job summary

Axsome Therapeutics is seeking a field-based Long-Term Care (LTC) Specialty Account Manager (SAM) to drive LTC commercial activities in an assigned geography, executing marketing strategies to ensure a successful launch and meaningful impact through execution of commercial activities.

SAMs will be responsible for product performance at a territory level and expected to be a disease state expert, product champion and an account specialist.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Minimum of 5 years of pharmaceutical/biotech sales experience, including 2+ years in LTC or account-based selling environments.
• Launch experience strongly preferred.
• Must live within the geography of the assigned territory.
• Experience collaborating with cross-functional teams, utilizing differential resources to achieve business goals.
• Proven ability to manage multiple tasks concurrently under accelerated timelines in a dynamic environment.
• Strong digital marketing aptitude.

Responsibilities

• Drive product adoption in LTC facilities.
• Proficient in both virtual and live customer engagements.
• Effectively call on LTC Care teams, building meaningful relationships across the entire LTC ecosystem: Psychiatrists, Neurologists, nurse practitioners, Physician assistants, Nurses and LTC staff, Closed-door pharmacies, clinical pharmacists, case managers and care coordinators.
• Develop a comprehensive and effective territory business plan inclusive of account plans for targeted LTC facilities aimed at achieving and exceeding quarterly & annual goals established by commercial leadership.
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Develop strong customer relationships by better understanding the customer’s needs.
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials).
• Navigate Market Access and Reimbursement. LTC SAMs must understand: payer requirements, pharmacy fulfillment processes, patient access programs, reimbursement tools such as cover my meds.
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients.
• Communicate territory activity in an accurate and timely manner as directed by management.
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results.
• Successfully complete all training classes in a timely manner.
• Complete administrative duties in an accurate and timely fashion.
• Manage efforts within assigned promotional budgetEffectively collaborate across all corporate functions.
• Attend medical congresses and society meetings as needed.
• Ensure timely access for patients through patient services and savings programs.
• Overnight travel as indicated by the needs of the business.
• Additional responsibilities as assigned.

Skills

Account management

LTC sales

Relationship building

Cross-functional collaboration

Communication skills

Launch experience

Travel readiness

Education

Bachelor’s degree

Tools

Salesforce

CRM software

Job description

Axsome Therapeutics is seeking a field-based Long-Term Care (LTC) Specialty Account Manager (SAM) to drive LTC commercial activities in an assigned geography, executing marketing strategies to ensure a successful launch and meaningful impact through execution of commercial activities.

SAMs will be responsible for product performance at a territory level and expected to be a disease state expert, product champion and an account specialist.