LPN Intake & Referrals Coordinator - Home Health

ISHE; Coeur d'Alene (ID); On-site; USD 24,000 - 36,000; Full time

Job summary

UnitedHealth Group in Idaho is seeking a dedicated LPN Central Intake Coordinator to provide administrative support for Central Intake Teams, triaging calls and entering referrals in the operating system. You will collect patient data, communicate with branches, and ensure accurate referral information flows to clinicians.

Responsibilities include greeting callers, coordinating with Central Intake Nurses, data entry, and participating in ongoing trainings.

Qualifications

• LPN licensure in the state of practice.
• 1+ years experience in office procedures.
• 1+ years Insurance/Medical experience.

Responsibilities

• Answers phones and triages calls to Central Intake Teams.
• Communicates patient/referral information to Central Intake Staff and branches.
• Obtains demographic and clinical information to compile referrals.
• Coordinates communication of referral information with Central Intake Nurses.
• Transfers high tech/nurse specific referral calls to Central Intake Nurses.
• Triages incoming calls and messages from referral sources and relays messages.

Skills

Phone triage

Interdepartmental communication

Data entry

Education

LPN licensure in Idaho

Tools

Mainframe data entry

Job description

UnitedHealth Group in Idaho is seeking a dedicated LPN Central Intake Coordinator to provide administrative support for Central Intake Teams, triaging calls and entering referrals in the operating system. You will collect patient data, communicate with branches, and ensure accurate referral information flows to clinicians.

Responsibilities include greeting callers, coordinating with Central Intake Nurses, data entry, and participating in ongoing trainings.