Intake Coordinator: Patient Referrals & Liaison

ISHE; Coeur d'Alene (ID); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Job summary

North Idaho Home Health, part of LHC Group and under the UnitedHealth Group family, is seeking a Per Diem Intake Coordinator in Idaho. You will receive and analyze incoming referral and order calls, and relay patient/referral information to appropriate teams.

Responsibilities include compiling referrals, verifying physician licenses, researching coverage, and educating patients and families about home health services. You will act as liaison between clinical and marketing staff.

Qualifications

• 1+ years of experience in office procedures.
• 1+ years of insurance/medical experience.

Responsibilities

• Obtain demographic and clinical information from clients, physician's offices, and other referral sources to compile referrals.
• Verify new referring physician licenses on referrals taken in department.
• Research coverage or pay source for each referral and verifies commercial policies and HIQA.
• Educate prospective patients, families, physicians, and hospitals regarding home health services available.
• Serve as a liaison between clinical and marketing staff.

Skills

Office procedures

Insurance/medical experience

Job description

North Idaho Home Health, part of LHC Group and under the UnitedHealth Group family, is seeking a Per Diem Intake Coordinator in Idaho. You will receive and analyze incoming referral and order calls, and relay patient/referral information to appropriate teams.

Responsibilities include compiling referrals, verifying physician licenses, researching coverage, and educating patients and families about home health services. You will act as liaison between clinical and marketing staff.