Per Diem Intake Coordinator: Referral & Liaison

UnitedHealth Group; Coeur d'Alene (ID); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group is seeking a Per Diem Intake Coordinator in Idaho to receive and analyze incoming referral and order calls, and to communicate patient/referral information to appropriate teams. You will gather demographic and clinical data, verify physician licenses, and research pay sources while educating patients and families about available home health services.

The role acts as a bridge between clinical and marketing staff, supporting strong cross-functional collaboration.

Qualifications

• 1+ years of experience in office procedures
• 1+ years of insurance/medical experience

Responsibilities

• Obtain demographic and clinical information from clients, physician's offices, and other referral sources to compile referrals
• Verify new referring physician licenses on referrals taken in department
• Research coverage or pay source for each referral and verifies commercial policies and HIQA
• Educate prospective patients, families, physicians, and hospitals regarding home health services available
• Serve as a liaison between clinical and marketing staff

Job description

UnitedHealth Group is seeking a Per Diem Intake Coordinator in Idaho to receive and analyze incoming referral and order calls, and to communicate patient/referral information to appropriate teams. You will gather demographic and clinical data, verify physician licenses, and research pay sources while educating patients and families about available home health services.

The role acts as a bridge between clinical and marketing staff, supporting strong cross-functional collaboration.