Intake Coordinator -LPN (North ID Home Health)

Optum; Coeur d'Alene (ID); On-site; USD 19,286 - 34,302; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) contribution

Incentive and recognition programs

Job summary

Optum is seeking an LPN Intake Coordinator in Coeur d'Alene, Idaho. The role involves analyzing incoming referrals and effectively communicating with the necessary teams regarding patient information. Candidates must hold a current LPN license and have at least one year of experience in the insurance or medical field.

The position offers competitive pay ranging from $14.00 to $24.90 per hour based on full-time employment, in addition to various benefits including a comprehensive benefits package, equity stock purchase, and 401(k) contributions.

Qualifications

• Current LPN licensure in the state of practice.
• 1+ years of experience in insurance/medical field.
• Access to a dependable vehicle or public transportation.

Responsibilities

• Analyze incoming referral and order calls.
• Compile referrals with demographic and clinical information.
• Verify physician licenses and research coverage for referrals.
• Educate patients regarding available home health services.
• Liaise between clinical and marketing staff.

Skills

Demographic and clinical data collection

Communication

Insurance/medical knowledge

Research skills

Education

Current and unrestricted LPN licensure

1+ years of insurance/medical experience

Tools

Electronic health record systems

Job description

As the LPN Intake Coordinator, you will receive and analyze incoming referral and order calls while effectively communicating patient/referral information to appropriate teams.

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Primary Responsibilities

• Obtain demographic and clinical information from clients, physician's offices, and other referral sources to compile referrals
• Verify new referring physician licenses on referrals taken in department
• Research coverage or pay source for each referral and verifies commercial policies and HIQA
• Educate prospective patients, families, physicians, and hospitals regarding home health services available
• Serve as a liaison between clinical and marketing staff

Required Qualifications

• Current and unrestricted LPN licensure in state of practice
• 1+ years of insurance/medical experience
• Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation

Preferred Qualification

• Current CPR certification or ability to complete within 90 days of hire

Pay is based on several factors including, but not limited to, local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $14.00 to $24.90 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.