Loyalty Insights Architect

New Seasons Market; Portland, Northern (OR, KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

New Seasons Market is seeking a proactive Loyalty & Insights Analyst to transform data into actionable insights for loyalty, behavior trends, and marketing segmentation. You will develop visualizations, measure program effectiveness, and drive data-driven decisions in collaboration with Loyalty and Marketing teams.

You will translate complex data into clear stories and collaborate across stores and offices to support customer engagement and growth.

Qualifications

• 2-3 years hands-on experience in retail marketing analytics or data insights.
• Proficiency in data access tools and BI tools (SQL, Power BI, Tableau, SAS or Python).
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Experience with operational reports and data visualizations for marketing teams.
• Experience in multi-unit retail or grocery industry preferred.
• Bachelor’s degree or equivalent experience in marketing/CS/business/finance.

Responsibilities

• Collect, analyze, and interpret data to identify trends and make strategic recommendations.
• Prepare data sources to track changes in customer behavior and loyalty program metrics.
• Develop, maintain, and manage reporting, dashboards, and BI solutions.
• Collaborate with stakeholders to document needs and define requirements.
• Measure program effectiveness and opportunities to improve retention.
• Publish post-mortem results on loyalty performance and trends.
• Support analytics needs of Loyalty and Marketing teams.
• Periodical and ad hoc analysis and reporting.

Skills

Analytical thinking

Data visualization

Communication

Collaboration

Adaptability

Problem solving

Education

Bachelor's degree in Marketing, Computer Science, Business, Finance, or related field

Tools

SQL

Power BI

Tableau

SAS

Python

HTML

Jira

Job description

New Seasons Market is seeking a proactive Loyalty & Insights Analyst to transform data into actionable insights for loyalty, behavior trends, and marketing segmentation. You will develop visualizations, measure program effectiveness, and drive data-driven decisions in collaboration with Loyalty and Marketing teams.

You will translate complex data into clear stories and collaborate across stores and offices to support customer engagement and growth.