Senior Loyalty Analytics Lead: Personalization & Growth

7 Eleven; Irving (TX); On-site; USD 150,000 - 190,000; Full time

Job summary

7-Eleven in Irving, TX is seeking a Senior Manager of Loyalty Analytics to lead the analytics function for our loyalty programs within Marketing. You will manage a team of analysts across the US and India, turning customer, transaction, and campaign data into insights that drive engagement and program economics.

The role requires strategic thinking, executive communication, and strong cross-functional leadership to influence decisions and deliver measurable impact in a fast-paced retail

Qualifications

• Bachelor's degree in analytics or related field; master preferred.
• 5+ years in customer/loyalty analytics or marketing analytics.
• Experience presenting to executives and influencing stakeholders.
• Experience building loyalty programs and measuring ROI.

Responsibilities

• Lead development of strategic insights to improve loyalty metrics and incremental sales.
• Translate data into business narratives and actionable recommendations.
• Own loyalty measurement framework, KPIs, and executive scorecards.
• Manage data infrastructure, pipelines, and ensure data accuracy.
• Partner with Marketing, CRM, Merchandising, Finance, and Tech teams.
• Lead, coach and develop a team of loyalty analytics professionals.

Skills

Customer analytics

Loyalty analytics

Marketing analytics

Executive communication

Stakeholder influence

Education

Bachelor's degree in Analytics, Statistics, Economics, Mathematics, Finance, Marketing, Business, Computer Science or a related field

Master's degree preferred

Tools

SQL

Power BI

Tableau

Python

R

Databricks

Spark

Job description

7-Eleven in Irving, TX is seeking a Senior Manager of Loyalty Analytics to lead the analytics function for our loyalty programs within Marketing. You will manage a team of analysts across the US and India, turning customer, transaction, and campaign data into insights that drive engagement and program economics.

The role requires strategic thinking, executive communication, and strong cross-functional leadership to influence decisions and deliver measurable impact in a fast-paced retail