Low-Voltage Security Installer & Field Tech (Flexible Schedule)

ADT; Wilkes-Barre (Luzerne County); On-site; USD 30,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle provided

Short- and long-term disability, life

Paid time off

Career growth opportunities

Flexible work schedule

Job summary

ADT is seeking a Field Operations Technician to install and service low-voltage systems in customer homes and businesses. You will perform site assessments, test and verify connections, and troubleshoot issues to ensure reliable performance and high customer satisfaction.

Ideal candidates have a high school diploma, a valid driver's license, and the ability to work evenings/weekends. You will gain hands-on experience with safety-focused, customer-centric service in a nationwide team.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with a clean driving record.
• Ability to work evenings, weekends, and holidays.
• Proficiency with computer hardware, software, and network diagnostics.
• Ability to operate a company fleet vehicle.
• Strong troubleshooting skills and customer-first communication style.
• Self-directed with solid time management in a fast-paced environment.

Responsibilities

• Install low-voltage wiring and mount devices according to site layouts and routing plans
• Perform site assessments, system testing, and verify connections including monitoring center communication
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality
• Educate customers on system features, usage, and basic troubleshooting
• Maintain a safe, clean workspace and follow all safety protocols

Skills

Troubleshooting

Customer communication

Time management

Independent work

Safety awareness

Problem solving

Education

High school diploma

Job description

ADT is seeking a Field Operations Technician to install and service low-voltage systems in customer homes and businesses. You will perform site assessments, test and verify connections, and troubleshoot issues to ensure reliable performance and high customer satisfaction.

Ideal candidates have a high school diploma, a valid driver's license, and the ability to work evenings/weekends. You will gain hands-on experience with safety-focused, customer-centric service in a nationwide team.