Low Voltage Technician — Install & Troubleshoot Home Security

ADT Security Services; Janesville (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Company vehicle provided

Paid time off

Job summary

ADT Security Services is seeking a Field Operations technician to install and service smart security solutions in customer homes and businesses. You will perform site assessments, test systems, and ensure reliable operation, while educating customers on features and basic troubleshooting.

Ideal candidates are tech-savvy, detail-oriented, and capable of working independently with strong time management. A valid driver's license and willingness to work evenings, weekends, and holidays as needed

Qualifications

• High school diploma or equivalent required.
• Proficiency with computer hardware, software, and network diagnostics.
• Strong troubleshooting skills and customer-first communication style.
• Self-directed with solid time management in a fast-paced environment.
• Ability to safely operate a company fleet vehicle.
• Valid driver's license with a clean driving record.

Responsibilities

• Install low-voltage wiring and mount devices according to site layouts and routing plans.
• Perform site assessments, system testing, and verify connections including monitoring center communication.
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality.
• Educate customers on system features, usage, and basic troubleshooting.
• Maintain a safe, clean workspace and follow all safety protocols.

Skills

Troubleshooting

Customer service

Time management

Network diagnostics

Independent work

Safety awareness

Fleet vehicle operation

Education

High school diploma or equivalent

Job description

ADT Security Services is seeking a Field Operations technician to install and service smart security solutions in customer homes and businesses. You will perform site assessments, test systems, and ensure reliable operation, while educating customers on features and basic troubleshooting.

Ideal candidates are tech-savvy, detail-oriented, and capable of working independently with strong time management. A valid driver's license and willingness to work evenings, weekends, and holidays as needed