Low-Voltage Tech — Flexible Home Security Installations

ADT; Huntsville (AL); On-site; USD 24,796 - 38,572; Full time

Job summary

ADT is seeking a field technician to install and service low-voltage systems in customer homes, ensuring reliable operation and clear communication throughout the job. You will assemble, test, and configure equipment to meet performance standards and safety requirements, delivering a positive customer experience.

You will perform site assessments, troubleshoot issues, and educate customers on features and basic maintenance, while upholding safety practices and working with a customer-first

Qualifications

• Proven troubleshooting skills and ability to diagnose and resolve issues promptly.
• Strong customer-focused communication to explain technical topics clearly.
• Excellent time management and ability to work independently in a fast-paced environment.
• Self-directed with proactive problem solving and reliability.
• Comfort with computer hardware, software, and network diagnostics.

Responsibilities

• Install low‑voltage wiring and mount devices according to site layouts and routing plans
• Perform site assessments, system testing, and verify connections, including monitoring center communication
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality
• Educate customers on system features, usage, and basic troubleshooting
• Maintain a safe, clean workspace and follow all safety protocols

Skills

Troubleshooting

Customer-focused communication

Time management

Self-directed

Education

High school diploma or equivalent

Job description

ADT is seeking a field technician to install and service low-voltage systems in customer homes, ensuring reliable operation and clear communication throughout the job. You will assemble, test, and configure equipment to meet performance standards and safety requirements, delivering a positive customer experience.

You will perform site assessments, troubleshoot issues, and educate customers on features and basic maintenance, while upholding safety practices and working with a customer-first