Low-Voltage Security Installer

ADT; Horsham (PA); On-site; USD 51,000 - 94,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle provided

Disability and life insurance

Paid time off

Flexible work schedule

Job summary

ADT is hiring for a Field Operations role focused on installing and servicing smart security solutions in customer homes and businesses. You will work hands‑on to ensure systems are installed, tested, and configured for reliability, providing clear communication and exceptional customer experiences.

The position emphasizes technical proficiency with low‑voltage systems, problem solving, and the ability to work independently in a fast‑paced environment while maintaining safety standards.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Ability to work evenings, weekends, and holidays as needed.
• Proficiency with computer hardware, software, and network diagnostics.
• Ability to safely operate a company fleet vehicle.
• Strong troubleshooting skills and customer‑first communication style.
• Self‑directed with solid time management in a fast‑paced environment.

Responsibilities

• Install low‑voltage wiring and mount devices according to site layouts and routing plans.
• Perform site assessments, system testing, and verify connections including monitoring center communication.
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality.
• Educate customers on system features, usage, and basic troubleshooting.
• Maintain a safe, clean workspace and follow all safety protocols.

Skills

Troubleshooting

Customer service

Time management

Communication

Education

High school diploma or equivalent

Job description

ADT is hiring for a Field Operations role focused on installing and servicing smart security solutions in customer homes and businesses. You will work hands‑on to ensure systems are installed, tested, and configured for reliability, providing clear communication and exceptional customer experiences.

The position emphasizes technical proficiency with low‑voltage systems, problem solving, and the ability to work independently in a fast‑paced environment while maintaining safety standards.