Low-Voltage Security Tech — Field Install & Support

ADT; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Company vehicle provided

401(k) with company match

Job summary

ADT is hiring to install and service advanced low‑voltage systems in customer homes, ensuring optimal performance and reliability. You will install wiring, test systems, educate customers, and maintain safety standards while delivering exceptional service.

Ideal candidates excel at hands-on technical work, communicate clearly, and can work flexible hours including evenings and weekends in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with a clean driving record.
• Ability to work evenings, weekends, and holidays as needed.
• Proficiency with computer hardware, software, and network diagnostics.
• Ability to safely operate a company fleet vehicle.
• Strong troubleshooting skills and customer-first communication.
• Self-directed with solid time management in a fast-paced environment.

Responsibilities

• Install low-voltage wiring and mount devices according to site layouts and routing plans
• Perform site assessments, system testing, and verify connections including monitoring center communication
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality
• Educate customers on system features, usage, and basic troubleshooting
• Maintain a safe, clean workspace and follow all safety protocols

Skills

Low-voltage installation

Customer service

Troubleshooting

Time management

Driver's license

Communication skills

Education

High school diploma or equivalent

Tools

Diagnostics software

Computer hardware

Network diagnostics

Job description

ADT is hiring to install and service advanced low‑voltage systems in customer homes, ensuring optimal performance and reliability. You will install wiring, test systems, educate customers, and maintain safety standards while delivering exceptional service.

Ideal candidates excel at hands-on technical work, communicate clearly, and can work flexible hours including evenings and weekends in a fast-paced environment.