Low-Voltage Security Systems Installer

ADT Security Services; Lancaster (Lancaster County); On-site; USD 30,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Company vehicle provided

Paid time off

Tuition reimbursement

Disability and life insurance

Job summary

ADT Security Services is hiring for an on-site Field Technician to install and service low-voltage security systems in customers’ homes and businesses. You will test, configure, and validate equipment while building trust through clear communication and quality workmanship.

You will handle site assessments, teach customers basic usage, and ensure safety protocols are followed. The role requires independence, problem solving, and a customer-first approach.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with a clean driving record (location may require additional licensing).
• Ability to work evenings, weekends, and holidays as needed.
• Proficiency with computer hardware, software, and network diagnostics.
• Ability to safely operate a company fleet vehicle.
• Strong troubleshooting skills and customer-first communication style.
• Self-directed with solid time management in a fast-paced environment.

Responsibilities

• Install low-voltage wiring and mount devices according to site layouts and routing plans.
• Perform site assessments, system testing, and verify connections including monitoring center communication.
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality.
• Educate customers on system features, usage, and basic troubleshooting.
• Maintain a safe, clean workspace and follow all safety protocols.

Skills

Troubleshooting

Time management

Customer service

Education

High school diploma or equivalent

Tools

Network diagnostics

Job description

ADT Security Services is hiring for an on-site Field Technician to install and service low-voltage security systems in customers’ homes and businesses. You will test, configure, and validate equipment while building trust through clear communication and quality workmanship.

You will handle site assessments, teach customers basic usage, and ensure safety protocols are followed. The role requires independence, problem solving, and a customer-first approach.